Hindi Speaking Customer Service Representative (Melbourne)

Hindi Speaking Customer Service Representative (Melbourne)

16 Aug
|
HOBAN Recruitment
|
Melbourne

16 Aug

HOBAN Recruitment

Melbourne

As an HR Operations & Systems Specialist, you will be responsible for maintaining and updating employee data within Workday, ensuring accuracy, compliance, and efficiency across all HR processes.

This role is ideal for someone who is detail-oriented, tech-savvy, and confident working with HR systems, Excel, and AI tools in a high-volume global environment.

The role involves strong exposure to HR operations including leave administration, employee lifecycle management, and severance-related processes.

About the Role

As an HR Operations & Systems Specialist, you will be responsible for maintaining and updating employee data within Workday, ensuring accuracy, compliance, and efficiency across all HR processes.

This role is ideal for someone who is detail-oriented, tech-savvy, and confident working with HR systems, Excel, and AI tools in a high-volume global environment.

The role involves strong exposure to HR operations including leave administration, employee lifecycle management, and severance-related processes.

Key Responsibilities

- Maintain, update, and approve employee data within Workday HR system
- Process recent hire transactions once candidates are in "Ready to Hire" status
- Support employee lifecycle processes including:
- Employee movements and status changes
- Payroll and benefits updates
- Leave and absence management (HR operations focus)
- Performance and compensation updates

- Support HR operations tasks including leave administration and severance-related processes where required
- Ensure integrity of employee records and compliance with legal and regulatory requirements
- Maintain supervisory organisations, job positions, and organisational structures in Workday
- Review integration exception/kick-out reports and resolve discrepancies across systems




- Support HR data audits and continuous improvement initiatives
- Participate in ad hoc HR projects as required

About You

- Bachelor's degree (HR, Business, or related field preferred)
- Experience with Workday or other HRIS systems is highly desirable
- Strong Microsoft Excel skills (intermediate level minimum)
- Tech savvy with the ability to work confidently with digital tools and AI-based systems
- Experience or exposure to HR operations (especially leave administration or severance calculations) highly regarded
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, changing environment
- Quick learner with strong problem-solving ability
- Team-oriented with a collaborative mindset
- Fluent in Mandarin and English (essential)
- Full working rights in Australia (PR, Partner, Post Graduate & Australian Citizen)

Benefits & Conditions

- 12-month full-time contract via HOBAN Recruitment
- Hybrid working model (50% Work from Home / 50% Office)
- Monday to Friday, full time hours
- Opportunity to work with a global US pharmaceutical organisation
- Exposure to advanced HR systems - Workday
- Hands-on experience across HR operations, data, and systems

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.

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📌 Hindi Speaking Customer Service Representative (Melbourne)
🏢 HOBAN Recruitment
📍 Melbourne

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