Princess Cruises is seeking a Team Leader, Guest Relations in Sydney to lead a high-performing team and deliver exceptional guest experiences. The hybrid role combines remote work with in-office duties at Chatswood, overseeing day-to-day operations and escalations while driving service excellence.
Ideal candidates will have leadership experience in customer service or contact centres, robust coaching skills, data-driven decision making and CRM familiarity (Salesforce).
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📌 Hybrid Guest Relations Team Lead – Service Excellence (New South Wales)
🏢 Princess Cruises
📍 New South Wales
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