Sewing & Customer Service Assistant Love sewing? Passionate about fashion? Looking for a role where your skills really matter?
We’re looking for a talented and enthusiastic person to join our busy alterations studio. If you enjoy working with garments, appreciate quality craftsmanship, and love helping customers, we’d love to hear from you.
About the Role
This is a hands-on position combining garment alterations with customer service. You’ll work on a wide variety of clothing and be part of a small, supportive team that takes pride in delivering beautiful results.
Sewing Experience Required
We’re looking for someone who has experience using industrial sewing machines and is confident working with different fabrics and garments. Ideally, you have experience with:
- Clothing alterations and repairs.
- Taking up hems on dresses, skirts, trousers, and jeans.
- Replacing zippers and repairing seams.
- Adjusting garment fit, including sleeves, waists, and side seams.
- Working with delicate fabrics as well as denim and heavier materials.
- Reading garments carefully and finding practical sewing solutions.
- Producing neat, high-quality workmanship with excellent attention to detail.
Customer Service You’ll also:
- Welcome customers and assist with fittings.
- Take alteration orders and accurately record customer requirements.
- Answer enquiries in a friendly and professional manner.
- Ensure every customer has a positive experience from drop-off to collection.
We’d Love to Meet You If You
- Have previous garment alteration or sewing experience.
- Are confident operating industrial sewing machines.
- Have customer service experience.
- Love fashion and quality craftsmanship.
- Are reliable, organised, and take pride in your work.
- Enjoy working in a small team and are willing to continue learning.
Why Join Us?
- Flexible part-time hours.
- Friendly and supportive workplace.
- Work on a wide variety of garments every day.
- An chance to develop your sewing skills and be part of a business that values quality and craftsmanship.