Fratelli Fresh is seeking a vibrant and energetic Host to join our team at Darling Harbour on a casual basis. This role is perfect for someone who thrives in a high-volume, fast-paced environment and enjoys being the first point of contact for our guests. You will primarily work weekend shifts, ensuring every customer receives a warm welcome and a smooth start to their dining experience.

About Fratelli Fresh

Located in the heart of Darling Harbour, Fratelli Fresh is a well-known destination for authentic Italian flavors and a lively atmosphere. We pride ourselves on delivering great food and exceptional service in a busy, casual dining setting.

Responsibilities

- Greet guests warmly upon arrival and manage the seating flow.
- Handle high-volume guest arrivals with a calm and professional demeanor.
- Manage bookings and waitlists efficiently during peak periods.
- Coordinate with the floor team to ensure smooth table turnovers.
- Provide outstanding customer service and handle enquiries confidently.

Requirements

- Outspoken and confident personality with strong communication skills.
- Highly organised with the ability to think fast under pressure.
- Reliable and punctual, especially for busy weekend shifts.
- Proven ability to handle a fast-paced, high-pressure environment.
- Previous experience in a similar host or customer service role is highly regarded.
- Work in a stunning location at Darling Harbour.
- Agile and supportive team environment.
- Opportunity to work with a leading brand in the hospitality industry.

About the role





Fratelli Fresh is looking for a reliable and outspoken Host to join our casual team in Darling Harbour. This is a high-energy role that requires a fast thinker who can manage the front-of-house during our busiest periods, primarily on weekends. If you thrive under pressure and love interacting with people, we want to hear from you.

About the company

Fratelli Fresh is a leading brand known for its vibrant atmosphere and authentic hospitality. Our Darling Harbour location is one of our busiest, offering a fast-paced environment where no two days are the same.

Responsibilities

- Greet guests warmly and manage the seating flow in a high-volume environment.
- Coordinate bookings and walk-ins with precision and speed.
- Maintain an organized host station while handling multiple tasks.
- Provide exceptional customer service and handle guest inquiries confidently.
- Work effectively with the team to ensure a seamless guest experience.

Requirements

- Outspoken personality with a natural ability to engage with customers.
- Strong organizational skills and the ability to think fast on your feet.
- Proven reliability and availability to work weekend shifts.
- Ability to remain calm and professional under significant pressure.
- Previous experience in a high-volume hospitality or QSR setting.
- Iconic work location in the heart of Darling Harbour.
- Casual work arrangements with a supportive team.
- Opportunity to work with a well-known Australian hospitality group.

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📌 Casual Hosts (Sutherland Shire Council)
🏢 Fratelli Fresh
📍 Sutherland Shire Council