Burgundy Street Family Medical – Heidelberg VIC

Burgundy Street Family Medical is located in the heart of Heidelberg. Located opposite Austin Hospital and next to Warringal Private Hospital, we are a small but busy doctor owned GP practice with up-to-date medical equipment and friendly staff. We have been providing quality care to our community since 2016. We primarily use Best Practice software.

We are looking for a receptionist to work part-time hours which may include some Saturdays. Days may change over the year.

Qualifications & experience

Health care sector experience is preferred but not essential

Proficiency with technology and software such as Best Practice, Cliniko, Cubiko and HotDoc is an advantage, but not required





Excellent communication skills including a professional, but warm and personal phone manner

Possess remarkable customer service skills

Multitasker and energetic

Compassionate and able to build rapport with people

Passionate and driven

Must be a team player

Tasks & responsibilities

Greeting patients and welcoming them to the clinic

Assisting patients with their phone and email inquires in a courteous and efficient manner

Scheduling appointments over the phone

Processing Medicare billing and private payments with utmost accuracy

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📌 Medical Receptionist - Part Time (City of Banyule)
🏢 Burgundy Street Family Medical
📍 City of Banyule