Receptionist | Cambridge University Hospitals NHS Foundation Trust

Company:

Company: Cambridge University Hospitals NHS Foundation Trust

In this role, you would contribute to the provision of a professional administration and Reception service for the Cardiology Diagnostic Department and all its users including patients, relatives and colleagues.

You will plan and organise a range of straightforward tasks to set timescales, to ensure the provision of a professional clerical / administrative / secretarial service by as requested by managers and others, i.e. patients, relatives, colleagues and Trust Staff.

Apply appropriate communication methods using a range of verbal and non-verbal skills effectively and professionally welcoming and treating everyone (patients, relatives, colleagues and Trust Staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance.

Produce work of the quality and quantity as required ensuring expected Trust and department standards and deadlines are met.

Contribute to ensuring that the working environment is safe and of a professional appearance reporting any problems, organising repairs/collection of waste as appropriate and maintain efficient and effective use of resources.

Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery.

Greet visitor’s face-to face and respond to requests for basic information. Receive and respond to straight forward telephone call. Receive and respond to straightforward emails. Complete straightforward forms / administrating / correspondence using templates.

Liaise with colleagues with issues outside your control. Ability to work on call to assist with Major Incidents. Book appointments and transport. Photocopy and filing. Retrieve case notes.

Maintain stock levels and place orders. Collect, open and distribute mail. Input information on Trust systems. Cover other positions with work area during absence and any other administrative duties as required.

Our Trust

Cambridge University Hospitals (CUH)



NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying.



If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 12 August 2026.

Interviews are due to be held on 20 August 2026.

Please note that there will be a short test as part of the interview process.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support positive working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

This advert closes on Wednesday 12 Aug 2026

Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust

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📌 Receptionist | Cambridge University Hospitals NHS Foundation Trust (Town of Cambridge)
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📍 Town of Cambridge