Renumeration: $72,000 – $82,000 per year + superannuation

Join a friendly, female-led team that works hard, laughs often, and has each other's backs. We're a growing business with opportunities to advance your career as our clinics expand. We believe in backing one another, maintaining high standards and enjoying the work we do. If you love all things organisation and you're ready for a career that trusts you to own it, this is the role for you.

The Opportunity

We’re seeking a highly organised, meticulous and experienced Office Manager to join our growing team. This role suits someone who thrives on being across every detail, takes ownership of their work and enjoys keeping a busy clinic running smoothly. We’re a values-driven team that combines high standards with a warm, down-to-earth way of working. We’re looking for someone who aligns with these values and is not afraid to take initiative. The role is based at our Bundall clinic (our HQ), with regular coordination of our Tweed Heads location. Flexibility, high attention to detail and a proactive attitude are essential as we continue to grow.

What You’ll Be Doing

You’ll be the glue that holds our clinic together – the first point of contact for patients and the person who keeps our team, schedules, supplies and daily operations on track. You’ll be trusted to take ownership of the details that keep the clinic professional and patient-focused and to spot where systems or processes can run better. This is a hands‑on, high‑trust role that will grow in scope as our clinics do.

A Typical Day Would Look Like

- Running our morning team huddle
- Welcoming patients and managing bookings, phone calls, check‑ins, and payments




- Coordinating the nurses' and admin team's schedules to keep the clinic running smoothly
- Overseeing KPIs and tasks for clinic staff
- Ordering supplies and coordinating equipment and clinic maintenance
- Overseeing front desk standards and troubleshooting everyday issues
- Supporting the wider team with timesheets, meetings, and training needs

The Successful Candidate

- Minimum 2 years' experience in office or clinic management - sales or retail experience is beneficial but not crucial
- Meticulous and highly organised - you have your finger on the pulse
- A strong commitment to professionalism, integrity, and accountability
- Exceptional customer service skills - charismatic, empathetic, and professional
- Strong understanding of patient confidentiality and privacy obligations
- Comfortable coordinating and supporting a small admin team to keep on top of shared goals
- Tech-savvy with confidence troubleshooting everyday tech issues
- A team player who respects colleagues and contributes positively to workplace culture
- Own reliable transport, as travel between Bundall and Tweed Heads may be required

Why Join Us?

- A high‑performing, professional team that values work‑life balance
- Women‑owned and led business who care about our team
- Monthly team lunches and regular celebrations
- Patient care and experience are at the forefront of our values
- Opportunities for growth as our clinics expand
- Free ear wax removal perk

About Us

Ear Cleaning Clinic is an expert ear care service focused on gentle microsuction ear wax removal and ear health support. We pride ourselves on delivering an exceptional patient experience in a warm, friendly, and skilled environment.

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📌 Office Manager (Experienced) (City of Gold Coast)
🏢 Ear Cleaning Clinic
📍 City of Gold Coast