NDIS Support Coordinator | Psychosocial Recovery Coach

Beyond Care | Norwest NSW

$85K–$92K | Full-Time, 12-Month Fixed-Term Contract

Do you believe great support coordination is about more than managing a plan?

At Beyond Care, we believe it’s about helping people build confidence, exercise choice and control, strengthen their independence and move towards a life that feels meaningful to them.

We are looking for an experienced NDIS Support Coordinator / Psychosocial Recovery Coach to join our team in Norwest and work alongside NDIS participants to turn their goals and funded supports into real-world outcomes.

This role could be a great fit for someone who understands the NDIS, is confident working with complexity, and brings a genuine recovery-oriented, strengths-based and person-centred approach to their work.

What you will be doing:

As a Support Coordinator, you will work alongside participants, families, carers and key stakeholders to:

- Help participants understand, implement and make the most of their NDIS plans
- Coordinate and connect participants with the right NDIS, mainstream and community supports
- Build strong provider relationships and ensure supports are working together effectively
- Support participants to build capacity, independence, social and community participation
- Monitor plan utilisation, funding and participant outcomes
- Identify challenges and work proactively towards practical solutions
- Maintain accurate documentation and manage caseloads and billable coordination hours effectively

As a Psychosocial Recovery Coach, you will additionally:

- Build recovery-oriented relationships grounded in hope, trust and respect
- Work collaboratively with participants to develop and review recovery goals




- Coach participants to build resilience, motivation, decision-making and practical recovery skills
- Support participants to navigate the NDIS and connect with mental health and community services
- Strengthen confidence, self-advocacy, social connection and independence

What we are looking for:

We are interested in the person behind the résumé as much as your qualifications.

You will ideally bring:

- Experience in NDIS Support Coordination, Psychosocial Recovery Coaching, Case Management, Mental Health or a related role
- Strong working knowledge of the NDIS, NDIA processes, plans, funding categories and service systems
- A sound understanding of psychosocial disability, recovery-oriented practice and person-centered support
- Strong communication and relationship-building skills, with the ability to work confidently with participants, families and stakeholders
- Strong case management, documentation, administration and computer skills, including Microsoft Office and client management systems
- A solution-focused, strengths-based approach and a genuine commitment to participant choice and outcomes
- Relevant tertiary qualifications in Social Work, Psychology, Mental Health, Allied Health, Community Services, Case Management or a related discipline are desirable
- A Cert IV in Mental Health with substantial relevant experience,



or equivalent skills and experience, will also be considered
- Current Australian Driver Licence and access to a reliable vehicle

Why Beyond Care?

Because good people deserve a workplace where they can do meaningful work without losing themselves in the process.

At Beyond Care, you will have the opportunity to:

- Make a tangible difference to the lives of NDIS participants
- Work within a supportive and experienced team
- Have autonomy in managing your caseload while being supported by experienced leaders
- Access paid training, professional development and career pathways
- Access novated leasing and employee retail discounts

Most importantly, you will join a team that values respect, accountability, collaboration, participant choice and quality outcomes.

Could this be you?

You might currently be working as a:

Support Coordinator | Psychosocial Recovery Coach | Recovery Practitioner | Case Manager | Mental Health Professional | Social Worker | Allied Health Professional | Community Services Skilled

Or you may have strong transferable experience and be ready to take the next step into a role where your skills can make a bigger difference.

If you are someone who can navigate the NDIS while never losing sight of the person behind the plan, we would love to hear from you.

Salary: $85,000 – $92,000 per annum

Employment: Full-Time, 12-Month Fixed-Term Contract

Travel: Participant and stakeholder meetings across the community.

Mandatory screening: Successful candidates will be required to hold or obtain a NDIS Worker Screening Check and Working with Children Check.

Applications close: Monday, 24 August 2026

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📌 NDIS Support Coordinator | Psychosocial Recovery Coach (Geehi)
🏢 Beyond Care Disability Service Provider
📍 Geehi