We are seeking two experienced Casual Medical Receptionists to join our busy and growing private mental health practice. Previous reception or administration experience is essential, and experience within a medical or allied health setting is highly regarded.

Our practice operates across two locations surrounding Sydney CBD, providing an exciting opportunity to work within a supportive multidisciplinary team while gaining experience in the mental health sector.

What We Offer

Supportive, friendly and collaborative team environment

Availability for Thursday and alternate Saturday shifts is required

Suitable for psychology students seeking experience in a mental health setting

About Our Practice

We are a busy private mental health practice with clinics located across two sites, Surry Hills and Ultimo. Our multidisciplinary team includes psychiatrists, psychologists, clinical psychologists, mental health nurses, occupational therapists and allied health assistants who work with adolescents and adults presenting with a broad range of mental health concerns.

Our mission is to provide high quality, compassionate care while fostering a welcoming and professional environment for both our clients and staff.

About the Role

This varied and fast paced role involves:

Managing busy reception areas, including welcoming clients,



answering phone calls and responding to emails

Scheduling appointments and managing clinician diaries across multiple locations

Processing payments and supporting billing procedures

Assisting clinicians with day to day administrative requirements

Maintaining accurate client records and ensuring confidentiality at all times

About You

We are looking for enthusiastic team members who are professional, compassionate and highly organised. To be successful in this role, you will have:

Previous administration or reception experience (essential)

Experience in a medical, allied health or mental health setting (highly desirable)

A compassionate, empathetic and professional approach when interacting with clients

Excellent telephone and customer service skills

Strong computer literacy and confidence learning new systems

High standards of personal presentation

Excellent verbal and written communication skills

The ability to work both independently and as part of a team

Strong organisational, time management and multitasking skills

The ability to remain calm and professional in a busy setting

A current National Criminal Record Check

A current Working With Children Check

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📌 Medical Administration (City of Sydney)
🏢 Mind Plasticity
📍 City of Sydney