- Full-Time ongoing position, based at our Fairfieldoffice
- Annual salary is $58,396 + 12% super
- Other benefits include:
- Regular performance feedback and performance reviewprocess
- Supportive setting and caring work culture withwork/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including:superannuation, Novated Leases, laptops, mobile phones,professionaldevelopment, subscriptions andmemberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of thelands and waters where we live and work. We pay respect to theirelders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representativeleave to support Aboriginal and Torres Strait Islander employees inobserving significant cultural practices, attending communitymeetings and ceremonies, and fulfilling official duties with theFirst Peoples’ Assembly of Victoria.

About the role:

If successful, you will provides tailored and accurateadministrative support to the SDMs, Employment Mentors and othersite employees within the Employment Portfolio. It works inconjunction with Employment Mentors to provide seamless service tojobseekers, reducing the number of administrative and monitoringactivities. This position may be a pathway to becoming anemployment mentor with AMES Australia for people with no previousemployment services experience or experience as an employmentmentor.

To be considered for this role, you will be able todemonstrate the following key selection criteria:

To be willing to complete the EmploymentServices Skills Set

Good interpersonal and communication skills,including the ability to communicate with a range ofclients over the phone, face to face and/or in writing

Strong computer skills,



including proficiencyin the Microsoft Office Applications, i.e Word, Excel, andPowerPoint and knowledge of database applications

Ability to take initiative, problem solve andtake the extra mile to engage clients

Strong organisational and time managementskills with willingness to learn

Exposure to financial processes, paymentsand/or petty cash management

Ability to work both independently andcollaboratively as part of a team in a busy environment

Ability to communicate service requirementsto job seekers whilst ensuring the delivery of excellentcustomer service

Demonstrated positive values of integrity,reliability, teamwork and professionalism consistent withthe AMES Vison and values and demonstrated commitment toquality and continuous improvement principles

Applications for thisposition will be accepted up to 6 PM on Wednesday, 26 August2026 , howeverinterviews and/or other selection processes will commenceas suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in thedelivery of education, training, employment, settlement andcommunity services to a culturally and linguistically diverse(CALD) client base.

AMES Australia is committed to achieving a diverse workforce andstrongly encourages applications from Aboriginal and Torres StraitIslanders, people from culturally diverse backgrounds and peoplewith disabilities.

AMES Australia is an Equal Opportunity Employer and abides bythe Occupational Health and Safety Act. Applicants must havethe right to work in Australia. All offers of employment aresubject to a satisfactory police check and provision of a currentWorking with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity,Impartiality, Accountability, Respect, Leadership, HumanRights.

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📌 Client Support Officer - Fairfield (City of Yarra)
🏢 Ames Australia
📍 City of Yarra