Our client is a well-established, family-friendly specialist clinic is seeking an experienced Medical Receptionist to join their practice.

The practice has grown from a specialised dermatology clinic into a comprehensive centre offering dermatology, laser and cosmetic treatments , supported by a team of experienced specialists. The clinic provides care to patients of all ages, from young children through to the elderly, and is committed to delivering high-quality, personalised care in a welcoming and professional workplace.

Enjoy a genuine work-life balance with a long weekend every week, working close to home with the added convenience of on-site parking. This role offers the opportunity to build your career in a supportive professional environment while maintaining a lifestyle that allows plenty of time outside of work.

This is a part-time position working Wednesday to Friday, with flexibility to assist on Monday and Tuesday during periods of increased demand. Occasional early starts may also be required.

Normal days and hours:

Wednesday - 8 am – 5.30 pm

Duties include:

- Meeting and greeting patients and managing enquiries
- Answering telephonecalls promptly with a polite and courteous manner
- Receive and convey messages in writing, verbally and electronically
- Booking and confirming patient appointments
- File and scan documents
- Mail duties (open, stamp, and distribute)
- Data entry of patient details with high accuracy




- Process private patient accounts on the day of consultation
- Accept and receipt of payment, operate EFTPOS terminal
- Communicate with Medicare and DVA
- Use of Zedmed medical software (experience preferred)
- Preparation of UV treatment room
- Sterilisation of instruments
- Administering UV treatment
- Opening and closing duties
- Follow OHS obligations
- Excellent interpersonal skills
- Able to communicate effectively with a diverse range of people
- Able to work independently or as part of a team
- Proficient in the use of a keyboard/computer
- Ability to maintain high levels of professionalism and confidentiality
- Work rights in Australia or be eligible for such
- Previous experience in a general practice/medical environment
- Proficiency in Windows operating systemKnowledge of medical software
- Understanding of medical terminology
- Competence in the use of relevant equipment
- Training or experience in Medicare item numbers and health funds

With the work-life balance everyone seeks, join a respected and growing practice that values its patients, its team and the local community. The successful candidate will possess the flexibility to cover additional hours in times of heavier demand. You will also have peace of mind knowing you will not need to worry about parking meters or inspectors, as you will have the bonus of on-site parking!

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📌 Medical Receptionist (City of Greater Dandenong)
🏢 Doctors Secretarial Agency
📍 City of Greater Dandenong