Lead Optical Transport Engineer - Customer-Focused Support (Melbourne)

Lead Optical Transport Engineer - Customer-Focused Support (Melbourne)

16 Aug
|
Ciena
|
Melbourne

16 Aug

Ciena

Melbourne

Ciena seeks a Technical Support Lead Engineer in Melbourne to drive technical engagement for key customer accounts. You will manage complex support cases, coordinate with engineering and product teams, and help design deployment plans for optical transport solutions.

You will contribute to knowledge bases, publish critical documentation, and mentor current engineers while traveling to customer and Ciena locations as required.

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📌 Lead Optical Transport Engineer - Customer-Focused Support (Melbourne)
🏢 Ciena
📍 Melbourne

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