Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual

Part time, Casual/Temporary, Full time, Permanent

The ideal candidate is a customer-focused and organised administrator who thrives in a fast-paced environment. You will have excellent communication skills, strong attention to detail, and the ability to manage competing priorities while delivering a high standard of service to patients, carers, visitors and stakeholders.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Can you describe a time when you provided exceptional customer service to a patient, client or customer who was experiencing stress or anxiety? What was the outcome?

Tell us about your experience managing administrative tasks while handling multiple competing priorities in a busy environment. How did you ensure accuracy and efficiency?

This role requires handling confidential patient information. Can you provide an example of how you have maintained privacy and confidentiality in a previous role?

Describe a situation where you identified an error in a record, booking or administrative process. What steps did you take to resolve the issue and prevent it from happening again?

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience.

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment.



We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

More Than Just a Job – Why Work With Us?

- 12% superannuation
- Salary packaging and novated leasing via
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees
- Work-Life Balance
- Flexible work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave
- Grow Your Career
- Discounted gym membership through
- Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
- Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Child Safe Employment

- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementingthe
- Child Protected Standards
- We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

#J-18808-Ljbffr

📌 Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual (Bankstown)
🏢 NSW Health
📍 Bankstown