You’re excited by opportunities to explore your potential and try something new.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

Work as part of a team delivering learner administration and governance across multiple training programs.

This role will see you support the effective delivery of learner-based processes, maintain accurate records, and ensure compliance with Registered Training Organisation (RTO) obligations.

You’ll manage Rail Safety Worker (RSW) competency cards, verifying learner data within approved systems to uphold regulatory standards critical to Transport for NSW, its Rail Agencies and the broader workforce.

You will navigate complex compliance requirements to deliver accurate, timely learner qualification processing in a highly regulated, multi-stakeholder workplace.

About you

- Knowledge of the 2025 Standards for RTOs including Outcome Standards, Compliance Standards and Fit and Proper Person Requirements, and Credential Policy.
- You understand the regulatory requirements of record‑keeping within a Public Service environment, with knowledge of State funding contracts (Smart Skilled).
- You’re recognised as a reliable administrator,



skilled at data verification and process coordination, experienced in regulatory compliance.
- You will have attention to detail, enabling accurate learner record-keeping and regulatory alignment.
- You are strong communicator, with the ability to engage with stakeholders.
- You have strong time management and prioritisation skills, enabling you to manage multiple tasks effectively and meet tight deadlines.
- Intermediate knowledge of Microsoft Office Suite, SAP and Equip systems.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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📌 Accreditation Assurance Officer (City of Sydney)
🏢 Transport For Nsw
📍 City of Sydney