Number of Positions Available: 1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) provides a wide range of services that support women and women with children impacted by family and domestic violence. We offer accommodation, counselling, support, behavioural programs, and advice to women and children at risk of, experiencing or escaping family violence. Our services focus on prevention, restoration, and healing to provide specialised support to address immediate safety issues and provide advice, referrals, and connection to assist the recovery journey.

About the role

As a Specialist Family Violence Practitioner - Refuge, you will play a vital role in providing high-quality, safe, and effective support to individuals and families experiencing family violence. You will deliver trauma-informed responses that promote safety, recovery, and positive outcomes for both adults and children. Reporting to the Team Leader, this is a permanent full-time position. The role is based out of the Coburg North office, VIC, with daily service delivery primarily conducted offsite at the refuge location. Conditions Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5.

How you will make an impact

- Build strong relationships with clients that support self-determination and follow the National Family Violence Model of Care
- Provide specialist case management and crisis support with ongoing assessment and collaborative planning that is led by the victim survivor
- Support access to holistic services advocate when required and ensure progress is monitored for those in refuge or transitional accommodation
- Work closely with specialist practitioners housing teams and external services to maintain consistent support and meet accommodation guidelines




- Maintain accurate records identify risks or service gaps and meet key performance indicators according to organisational requirements

What you will bring

- A Tertiary qualification in Social Work or a related field
- Qualifications must align with the Mandatory Minimum Qualification Requirements for Specialist Family Violence Workers (Recommendation 209)
- Demonstrated case management experience and skills
- Experience in the family violence sector including specialist family violence or child wellbeing work is highly desirable
- A current full VIC drivers’ licence and employee Working with Children Check

What we offer

- The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Equal Opportunity and Diversity

The Salvation Army is an Equal Prospect Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.





Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Mission, Vision & Values

- The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
- We share the love of Jesus by:
- Caring for people
- Creating faith pathways
- Building healthy communities
- Working for justice

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.

Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.

Application Closing

Applications will close as soon as a suitable candidate is secured.

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📌 Specialist Family Violence Practitioner - Refuge (City of Merri-bek)
🏢 The Salvation Army
📍 City of Merri-bek