Major Loss Repair Co-ordinator - Insurance

We’re looking for a highly organised and proactive Major Loss Repair Coordinator to join our team and play a critical role in managing complex insurance repairs following major events and natural disasters. This role will be based out of the Summerhill office.

In this fast-paced role, you’ll work closely with Site Supervisors, insurers, trades and internal teams to coordinate end-to-end repair projects — ensuring quality outcomes, strong communication, and a seamless customer experience.

If you thrive under pressure, enjoy problem-solving, and want to be part of a team that delivers meaningful outcomes for customers during challenging times, this is the role for you.

About the Role

We’re looking for a highly organised and proactive Major Loss Repair Coordinator to join our team and play a critical role in managing complex insurance repairs following major events and natural disasters. This role will be based out of the Summerhill office.

In this fast-paced role, you’ll work closely with Site Supervisors, insurers, trades and internal teams to coordinate end-to-end repair projects — ensuring quality outcomes, strong communication, and a seamless customer experience.

If you thrive under pressure, enjoy problem-solving, and want to be part of a team that delivers meaningful outcomes for customers during challenging times, this is the role for you.

What You’ll Be Doing





- Work closely with Site Supervisors to drive claims forward and ensure projects are progressed efficiently through to completion
- Manage and coordinate major loss repair projects from start to finish
- Collaborate with insurers and internal teams to assess damage and scope works
- Coordinate trades, resources, and schedules to keep projects on track
- Monitor timelines, budgets, and progress, proactively addressing any delays
- Act as the key point of contact for customers, providing clear and consistent updates
- Liaise with contractors and suppliers, including negotiating where required
- Ensure all works meet safety, compliance, and quality standards

About You

- Minimum 3 + years’ experience in project coordination (insurance or construction highly regarded)
- Experience managing multiple, high-value or complex projects
- Strong organisational skills with the ability to prioritise in a fast-paced environment
- Confident communicator who can engage with a wide range of stakeholders
- Solution-focused with strong problem-solving ability
- Ability to build relationships and manage expectations effectively

Why Join Us?

- Competitive salary package
- Genuine opportunities for career growth and development
- Supportive, team-focused setting
- Be part of a business that makes a real difference helping customers recover after major events

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📌 Major Loss Repair Co-ordinator - Insurance (Brisbane City)
🏢 Kingston Building Australia
📍 Brisbane City