Community Care Coordinator - Lived Experience

Community Care Coordinator - Lived Experience

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

- Full-Time, Permanent Position
- Classification: SCHADS Level 4with a salary range of $92,378 - $99,393 per annum + Superannuation
- Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
- Location: Rockingham, WA

About your new role

The Community Care Coordinator - Lived Experience (CCC-LE) draws on their own lived experience of distress, crisis, suicidality and/or suicide attempt and journey of healing to instil confidence and hope in others.

Guided by Intentional Peer Support (IPS) principles and the National Lived Experience Workforce Guidelines, CCC-LEs provide person-led emotional, social, and service support to people after a suicideattempt or experience of distress/suicidal crisis through short term, one on one, adaptable psychosocial support and care coordination through assertive outreach. Support includes coordinating care with consumers, families and external stakeholders to navigate systems, services, and connection with supports available to them. CCC-LEs will build and maintain relationships with a number of stakeholders and community partners to facilitate holistic care for people accessing the service.

About Neami National

We’re Neami. We’re big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing,



housing and homelessness, and suicide prevention.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.

We’re proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.

Values

- Connecting
- Learning
- Belonging

What you will bring to the role

- Personal lived/living experience of distress, crisis, suicidality and/or suicide attempt and journey of healing and ability to apply learnings as your primary way of working
- Ability to establish and maintain positive working relationships with partner agencies and organisations to strengthen community-based prevention and intervention initiatives.
- Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.
- Experience (personal or professional) liaising with external service providers, including specialist mental health services, GP's and other community-based services and organisations.
- Sound understanding of the personal, family, and social factors associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide
- National Criminal History Check (police check)



- disclosable outcomes considered
- Current Working with Children Check
- A valid driver's licence
- Previous experience in a designated Lived Experience role.

What will Neami offer

- Generous leave entitlements including Gratis Leave, Wellness Leave and Parental Leave
- Optional monthly Accrued Day Off (ADO)
- 17.5% Annual Leave Loading
- Flexible work arrangements are available for maintaining your work-life balance
- Professional development through regular practice development sessions and coaching with your supervisor
- Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
- Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
- Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family

Applications Close: Friday 18th September 2026

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to ourcommunity. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.

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📌 Community Care Coordinator - Lived Experience (Perth)
🏢 Neami National
📍 Perth