Position Summary: As a member of the Education Services Team, you will be responsible for the design, development, and delivery of internal learning programmes that build employee capability and support organisational performance. The successful candidate will have strong experience in instructional design, facilitation, and program management, with exposure to leadership development programmes highly regarded. In addition to broader capability and leadership initiatives, this role will play a key role in developing and delivering role‑specific training programmes that build employee proficiency in MRI products.

RESPONSIBILITIES:

- Conduct training needs analyses to determine appropriate learning solutions that align with business objectives and employee development goals.
- Design, develop, coordinate, and deliver engaging learning programmes using a variety of modalities, including instructor‑led training, virtual facilitation, eLearning, and blended learning solutions.
- Develop and facilitate internal learning programmes focused on employee capability, skilled skills, leadership development, and organisational effectiveness.
- Support the design, implementation, and delivery of leadership development programmes.
- Work with stakeholders and subject matter experts to identify product knowledge and capability requirements across roles.
- Design, develop, and maintain role‑specific learning pathways that enable employees to effectively utilise MRI products, systems, and processes within their roles.
- Ensure product and systems training content remains current and aligned with product enhancements, business process changes, and organisational priorities.
- Create engaging learning materials and resources that support knowledge transfer, skill development, and application in the workplace.
- Evaluate the effectiveness of learning initiatives through participant feedback, assessments, learning metrics, and business outcomes, and continuously improve programmes based on insights.
- Manage learning projects from analysis and design through development, implementation, communication, and evaluation.
- Maintain learning records, programme documentation, and training resources within the Learning Management System (LMS) and supporting platforms.
- Coach and support subject matter experts, facilitators, and business leaders in effective training and facilitation practices.
- Stay current with adult learning principles,



instructional design methodologies, facilitation techniques, learning technologies, and industry best practices.

REQUIREMENTS:

Essential:

- 3-5 years experience in learning and development, training delivery, instructional design, and programme development within a corporate environment.
- Demonstrated experience designing and delivering both behavioural and technical learning programmes.
- Experience developing training content for systems, products, software applications, or business processes.
- Strong facilitation skills with the ability to engage audiences ranging from individual contributors through to leaders.
- Experience partnering with subject matter experts to translate technical concepts into effective learning solutions.

Highly Desirable:

- Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organisational Development.
- Experience delivering leadership development programmes or leadership capability initiatives.
- Experience within a technology, SaaS, software, or professional services environment.

Benefits:

- Flexible working arrangements
- Annual performance-related bonus
- 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
- Me Days: an additional 3 days of leave each year to qualifying employees
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.

Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people‑first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.



Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do.

Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees.

We’re proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.

At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the right fit for your next career move! We’re completely dedicated to making this the best job you’ve ever had! We want our teams to love working here.

Perks for you to enjoy:

- Join our employee‑led resource groups to maximise your experience at work.
- Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
- Utilise 16 hours of paid time to volunteer.
- Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
- Enjoy peace of mind with our regional‑specific healthcare benefits for you and your family.
- Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
- Maintain a fantastic work‑life balance with PTO days plus observed holidays.
- Further your professional development and growth with our tuition reimbursement offerings.
- Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
- And more!

Now, take a glimpse into some of the fun we have here: MRI Software Instagram

#J-18808-Ljbffr

📌 Training Specialist (City of Sydney)
🏢 MRI India
📍 City of Sydney