Transit Customer Advocate & Service Pro (City of Parramatta Council)

Transit Customer Advocate & Service Pro (City of Parramatta Council)

16 Aug
|
Cubic Group
|
City of Parramatta Council

16 Aug

Cubic Group

City of Parramatta Council

Cubic Group is recruiting a Customer Service Representative to manage inbound calls and emails, delivering accurate information and advice to customers. You will operate within a team-focused setting, uphold service levels, and handle a range of customer inquiries with professionalism.

The role requires solid numeracy and communication skills, the ability to resolve issues swiftly, and adherence to established processes and KPIs. Rotational shifts, including overnight, may apply.

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📌 Transit Customer Advocate & Service Pro (City of Parramatta Council)
🏢 Cubic Group
📍 City of Parramatta Council

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