- Lead the evolution of People & Culture systems, data, and processes
- Guide transformation initiatives from initiation through delivery and enablement
- Create alignment across teams and ensure technology and process changes deliver meaningful impact
- Analyse existing systems and processes to identify opportunities to improve and simplify operations
- Lead People & Culture’s adoption of automation and AI
- Work closely with business operations and systems and engineering teams to bring new capabilities to life
- Build smarter, more connected experiences for employees
- Lead programs that evolve how People & Culture operates
- Support nbn’s long-term goals and employee experience

Requirements

- Experience working on People & Culture transformation, business process improvement, or HR technology initiatives
- Ability to balance hands-on delivery with strategic, enterprise-level thinking
- Ability to navigate ambiguity and change
- Experience engaging and informing people through change
- Experience with HR technology platforms such as Workday or UKG highly valued, but not essential
- Understanding of process improvement and digital enablement




- Ability to build trusted relationships with diverse stakeholders
- Ability to influence through transparent communication and thoughtful partnership
- Resilience and curiosity
- Passion for digital transformation
- Full working rights in Australia

Core Competencies

Demonstrates expertise in leading People & Culture transformation initiatives, focusing on process improvement and digital enablement. Capable of building trusted relationships with stakeholders while driving automation and AI adoption to enhance employee experiences.

Highest-signal resume keywords

- People & Culture Transformation
- Business Process Improvement
- HR Technology Initiatives
- Digital Enablement
- Change Management

ATS Optimization Keywords

Hard Skills

- Process Improvement
- Digital Transformation
- Automation
- AI Adoption
- Data Analysis

Soft Skills

- Clear Communication
- Relationship Building
- Resilience
- Curiosity
- Strategic Thinking

Industry Keywords

- People & Culture
- Employee Experience
- Stakeholder Engagement
- Transformation Initiatives

Tools & Technologies

- Workday
- UKG

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📌 Manager, People and Culture – Digital Transformation (City of Sydney)
🏢 Jobtailor
📍 City of Sydney