Gladstone Region Aboriginal and Islander Community Controlled Health Service – Gladstone QLD

Gladstone Region Aboriginal and Islander Community Controlled Health Service Limited (GRAICCHS), trading as Nhulundu Health Service , provides a comprehensive range of primary health care, aged care and community support services across the Gladstone and Central Queensland region.

We are seeking a motivated Family Wellbeing Office who is passionate about making a difference in the Aboriginal and Torres Strait Islander Community, to join our multidisciplinary team and support the delivery of high-quality, culturally safe family wellbeing services to Aboriginal and Torres Strait Islander peoples and the wider community.

Why Join Us?

At Nhulundu, we know that our team deserve a workplace that supports both their career and their wellbeing. We offer:

- Monday to Friday roster – no weekends, shift work or public holidays
- 8:30 am to 5:00 pm working hours
- Monthly RDO (Rostered Day Off)
- Birthday Leave - Paid Day Off
- Generous salary packaging benefits to increase your take-home pay
- Supportive and collaborative multidisciplinary team
- Ongoing professional development and training opportunities
- A meaningful role where you can build lasting relationships with clients and families
- The chance to contribute to Closing the Gap and improving health outcomes for Aboriginal and Torres Strait Islander people
- A welcoming workplace with a strong commitment to cultural safety and community-led care

About the position:

The Family Wellbeing Officer will work closely as part of a team with the Program Coordinator, Family Wellbeing Officers and Child Safety Officers in providing practical services and support:

- Provide culturally appropriate support to individuals and families in line with Family Care Plans,



promoting positive health and wellbeing outcomes.
- Assist clients to access and navigate health, community, employment, social and government services, including attending appointments where required.
- Advocate for clients and families to overcome barriers and improve access to supports and services.
- Deliver practical parenting education, guidance and support to strengthen family wellbeing and capacity.
- Support families to maintain and strengthen community, cultural and kinship connections.
- Empower clients to actively participate in decision-making and build their capacity to coordinate their own supports.
- Facilitate access to practical assistance, including transport, prescriptions and other essential services.
- Maintain knowledge of available services and work collaboratively with stakeholders to connect clients with appropriate supports and resources.

This position is based in Gladstone and outreach across the Biloela region

About you:

To be successful in this position, we are seeking an individual which possess' the following:

- Certificate III in Youth Work, and/or Aboriginal/Torres Strait Islander Primary Health and/or equivalent relevant experience – desirable.
- Demonstrated experience working with vulnerable people and their families, including individual youth work and community engagement/development programs.
- Some work outside of normal hours of duty (including on call) may be required as well as some travel across the region

This is an identified position, open only to Aboriginal and/or Torres Strait Islander applicants.

Pre-employment checks, including a National Criminal History Check, LCS2 and reference checks, will be required.

GRAICCHS is a Child Safe Organisation. We are committed to safeguarding children and young people and expect all staff, volunteers, and contractors to share this commitment.

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📌 Family Wellbeing Officer (Gladstone)
🏢 Gladstone Region Aboriginal and Islander Community Controlled Health Service
📍 Gladstone