Astrad Occupational Therapy – North Lakes QLD

About the role

We are looking for a superstar Allied Health Scheduler & Bookings Officer who is highly organised, friendly, confident and efficient, with a genuine understanding of the allied health environment.

This is a client-facing role where the person will be responsible for managing enquiries, bookings and clinician schedules while providing an exceptional experience for families, clients and referrers.

Key responsibilities

- Answer incoming calls and enquiries in a warm, friendly and professional manner
- Clearly explain our services, clinicians, appointment types and availability
- Build rapport with families and clients and make them feel comfortable and informed




- Manage new client bookings, cancellations, rescheduling and waitlists
- Coordinate clinician calendars to maximise utilisation and minimise gaps
- Follow up enquiries and convert suitable enquiries into bookings
- Have a robust understanding of allied health services and terminology
- Communicate confidently with parents, carers, referrers and clinicians
- Ensure bookings are accurate and appropriate for the clinician/service
- Identify opportunities to fill cancellations and appointment gaps

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📌 Superstar Allied Health Scheduler & Bookings Officer (North Lakes)
🏢 Astrad Occupational Therapy
📍 North Lakes