We are Australia’s largest privately owned housing maintenance company, partnering with Public and Community Housing providers nationwide. Guided by our values — Performance Driven, Accountable, Customer Focused, Teamwork and Safety First (PACTS) — we are committed to delivering safe, high-quality services across more than 40,000 dwellings nationally.
The company is certified to ISO 9001 - Quality, ISO 14001 - Environmental, ISO 27001 Information Security, ISO 45001 Safety and Complies with ISO 55001 Asset Management.
A strong understanding of ISO systems, audit processes, and safety frameworks is central to how we operate every day.
Key Responsibilities:
- Assist with subcontractor audits and internal system audits
- Administer client defect audit processes and monitor compliance trends
- Support the maintenance of external accreditations (Quality, Environmental, Information Security, Safety & Asset Management)
- Ensure audit reports and compliance documentation are completed accurately and on time
- Coordinate subcontractor documentation and ensure 100% compliance
- Maintain accurate and up-to-date records within compliance systems
- Escalate non-compliance issues as required
- Maintain and update compliance databases and systems
- Ensure accurate data entry,
record keeping and reporting
- Assist in promoting a secure and healthy workplace
- Support WHS documentation and awareness initiatives
- Provide administrative assistance with Return-to-Work coordination
- Contribute to monthly reporting
- Assist with gathering documentation for tenders and client meetings
- Provide team support, including leave coverage and onboarding assistance
- Support ongoing training and continuous improvement initiatives
About You:
- Experiencein an administrative role (ideally in compliance or safety)
- Strong attention to detail and data accuracy
- Ability to manage multiple tasks and meet deadlines
- Confident communicator with strong organisational skills
- Relevant qualifications (Certificate III in Business Administration desirable; Safety or Audit training advantageous)
Why Join Us?
- Be part of a national organisation supporting community housing
- Work in a collaborative and values-driven environment
- Ongoing training and development opportunities
If you’re a detail-focused administrator looking to grow your career in risk and compliance, we encourage you to apply.
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