Support at Home Care Partner – Full-Time

Ourcare Services Ltd | Maitland / Rutherford NSW

Make a difference in the lives of people in our community

Ourcare Services Ltd is seeking a compassionate, organised and client-focused Support at Home Care Partner to join our team on a full-time basis, supporting clients throughout the Maitland and surrounding areas.

Ourcare Services has a proud history of supporting older people and people living with disability to remain independent, connected and secure in their own homes and community.

About the Role

As a Support at Home Care Partner, you will work closely with clients, families, support workers and service providers to ensure clients receive high-quality, person-centred care that reflects their individual needs, goals and preferences.

Key Responsibilities

- Coordinate and monitor individual Support at Home services and supports.
- Develop, review and maintain individualised care and support plans.
- Build positive and respectful relationships with clients and their families.
- Conduct regular client reviews and respond to changing needs.
- Coordinate services including personal care, domestic assistance, social support, transport, respite and allied-health services.
- Monitor client wellbeing, safety, risks and changes in circumstances.
- Liaise with support workers, nurses, allied-health professionals and external service providers.
- Assist clients to understand and make informed choices about their supports.
- Monitor service delivery and client budgets to ensure supports are appropriate and sustainable.
- Maintain accurate case notes, records and documentation in accordance with organisational and legislative requirements.
- Respond appropriately to incidents,



complaints, safeguarding concerns and changes in client circumstances.
- Advocate for clients and promote their independence, dignity, choice and participation in the community.
- Contribute to quality improvement and compliance with aged-care requirements.

About You

We are looking for someone who:

- Has experience in aged care, community services, case management, care coordination or a similar role.
- Has a strong understanding of person-centred care and supporting people to remain independent at home.
- Has excellent communication, organisation and time-management skills.
- Is confident working with clients, families and a range of health and community professionals.
- Can manage competing priorities while maintaining a high level of attention to detail.
- Demonstrates empathy, professionalism, reliability and a genuine commitment to supporting people.
- Understands the importance of privacy, dignity, choice and client rights.
- Is confident using computer systems and maintaining accurate client records.
- Has a current Australian driver's licence and reliable vehicle, where required.
- Meets all relevant aged-care screening, police check and employment requirements.

Why Join Ourcare?

At Ourcare Services, you will have the opportunity to make a meaningful difference to people in your local community while working as part of a supportive and professional team.

You will be joining an organisation committed to helping clients maintain their independence, remain living at home and continue to participate in their community.

Position: Full-Time
Location: Maitland / Rutherford, NSW
Employment: Full-Time
Industry: Aged Care / Community Services

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📌 Support at Home Care Partner (Maitland)
🏢 Ourcare Services
📍 Maitland