- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
Requirements
- Proven customer service experience
- Be comfortable with needles and blood/biological materials
- Occasionally lift between 9-22.7kgs
- Support and foster a fantastic team culture
- Frequently stand, walk and bend to set up and pack down machines and blood products
- Be flexible to work wide-ranging shifts on a fortnightly rotating roster from Monday to Saturday.
Core Competencies
Demonstrates expertise in donor interaction and blood collection processes,
ensuring a positive donor experience while adhering to safety protocols. Capable of performing routine health assessments and collaborating effectively within a team to meet collection targets.
Highest-signal resume keywords
- Customer Service Experience
- Blood Collection Techniques
- Needle Safety
- Team Collaboration
- Health Monitoring