School Technical Officer - Cavendish Road State High School

Queensland Department of Education – Brisbane QLD

The Cavendish Road State High School technology team is seeking a highly organised, motivated team member to assist in managing the operation of our school's information and communication technology (ICT) network infrastructure to support teaching and learning.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

Responsibilities include:

- Troubleshooting technical issues, installing and configuring software, warranty claims and conducting routine maintenance tasks.
- You will collaborate closely with teachers and administrators to understand their technology needs and provide timely support and training.
- You will liaise with other staff members to coordinate technology initiatives and ensure alignment with educational goals.

The ideal candidate will have a strong technical background, excellent communication skills, and a passion for supporting education through technology.

Experience with iPad administration and network infrastructure is preferred.

- Basic Hardware diagnostics and installation (Windows and Mac);
- Basic software diagnostic and support (Microsoft Products);




- Online software and cloud-based management support;
- Audio and Video setup and troubleshooting services;
- Asset management including disposing device procedures, removal of and backup of sensitive stored data;
- Setting up and maintaining Network Infrastructure;
- Deploy, configure and maintain Active directory user and rights through ZTP;
- Customer service feedback processes and procedures;
- Consistent communication and working with administration in the implementation of new programs and procedures at State Schools;
- Managing of school systems, onboarding of devices and upkeep on school owned technology;
- Allocating and distribution of iPads, laptops and CFT's throughout the school;
- Use of MDM, for monitoring and updating of iPads for students and staff;
- NAPLAN preparation;
- Attendance of career development events;
- Liase with outside vendors;

Please refer to the attached role description for any mandatory requirements for this position.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applicants need to be a current Queensland Government employee to be eligible to apply.

Applications from recruitment agencies will not be accepted.

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📌 School Technical Officer - Cavendish Road State High School (Brisbane City)
🏢 Queensland Department of Education
📍 Brisbane City