Administration Assistant | Clinical Care Across Two NDIS Companies

Staying Independent is a leading multidisciplinary NDIS practice based in Zetland, Sydney. In 2025, it was named Favourite Healthcare Company across Asia-Pacific. Founded by an Occupational Therapist, the team supports adolescents and young adults, people with complex mental health, autism spectrum disorder, brain injury, and intellectual disability. The team works across the office and community.

LearnAble is our sister tech company: an award-winning AI platform built to give people with cognitive disability equitable access to technology. LearnAble is creating an entirely new category in cognitive accessibility for the NDIS sector and beyond.

Both companies operate from the same Zetland office, so you'll work across an established multidisciplinary practice and a growing AI company under one roof. It's an unusual administration opportunity: you'll see both sides of the businesses and work closely with the people responsible for running them.

About Us

Staying Independent is a leading multidisciplinary NDIS practice based in Zetland, Sydney. In 2025, it was named Favourite Healthcare Company across Asia-Pacific. Founded by an Occupational Therapist, the team supports adolescents and young adults, people with complex mental health, autism spectrum disorder, brain injury, and intellectual disability. The team works across the office and community.

LearnAble is our sister tech company: an award-winning AI platform built to give people with cognitive disability equitable access to technology. LearnAble is creating an entirely new category in cognitive accessibility for the NDIS sector and beyond.

Both companies operate from the same Zetland office, so you'll work across an established multidisciplinary practice and a growing AI company under one roof. It's an unusual administration opportunity: you'll see both sides of the businesses and work closely with the people responsible for running them.

The Role





We're looking for a highly organised and capable Administration Coordinator to support operations across LearnAble and Staying Independent.

This is a full-time, in-office administration position based in Zetland, with your time split across both businesses. This is an administration and operations role and does not involve participant support work or community-based support shifts.

You'll manage enquiries, referrals, documentation, scheduling and the administrative work that sits behind both teams. Some days will be predictable; others will require you to reprioritise quickly as things change across the two businesses.

We're looking for someone who doesn't need to be followed up to follow something through. You'll notice what needs doing, keep track of the detail and be comfortable taking responsibility for your work.

What You'll Do

- Manage incoming calls, shared mailboxes, leads and business enquiries

- Coordinate referrals from initial enquiry through to documentation and internal allocation

- Maintain accurate records, databases, files and administrative documentation

- Prepare correspondence, documents, reports and meeting materials

- Coordinate day-to-day office administration across both businesses

- Provide administrative support to leadership, technology and clinical teams

- Use AI and digital tools to reduce repetitive administration and work more efficiently

- Identify administrative processes that can be improved rather than continuing to do something inefficiently because that's how it's always been done

- Keep track of competing priorities and make sure important tasks don't get lost between teams

What You Bring

- 2+ years' experience in administration, office coordination,



practice administration or a similar professional support role

- Strong organisation and an eye for detail

- Experience managing inboxes, calendars, records, documentation and deadlines

- Excellent written and verbal communication, including the ability to write professional correspondence without needing it rewritten for you

- Confidence using Google Workspace and Microsoft Office and learning unfamiliar systems

- Comfortable using AI and digital tools as part of your everyday work

- Able to work independently, make sensible decisions and know when something needs to be escalated

- Calm when priorities change and able to reorganise your workload accordingly

- Professional and discreet when handling confidential information

- Experience in healthcare, allied health, NDIS or professional services is useful, but strong administration experience matters more

- Unrestricted Australian working rights for a permanent full-time position

Why Join Us?

- Work across two very different businesses within the disability sector: an established multidisciplinary practice and an AI company developing new cognitive accessibility technology

- Be part of two award-winning companies and work alongside experienced technology and clinical founders

- Gain exposure to AI, healthcare and business operations within the one role

- Have genuine ownership of your work and the prospect to improve how administration is done as the businesses develop

- Build broader experience across referrals, operations, accounts administration, systems and business coordination

- Inner-city Zetland location with great transport access, off-street parking, and approximately 15–20 minutes from Surry Hills or Coogee

- Scope for the role to develop as you demonstrate capability and take on greater responsibility

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📌 Administration Assistant | Clinical Care Across Two NDIS Companies (City of Sydney)
🏢 Staying Independent
📍 City of Sydney