- Embed effective Line 1 risk ownership across Marketing and Product and Commercial functions.
- Partner with business leaders to identify, assess and manage compliance obligations.
- Strengthen controls, support compliant go-to-market activity.
- Provide practical risk insights that enable growth while meeting organisational standards and regulatory obligations.
- Accountable for Line 1 compliance advisory, control uplift, assurance coordination, issue management and risk reporting for Marketing and relevant Product and Commercial activities.
- Support business owners to design, implement, monitor and continuously improve key controls that manage compliance obligations.
- Support product managers in understanding their specific compliance obligations.
- Support the commercial team in understanding pricing and deal-making risk and escalation of specific compliance obligations.
- Support marketing and martech teams to manage compliance across campaigns, offers, claims, customer communications, and digital journeys.
- Coordinate Line 1 assurance activities over key controls, including control testing and issue identification.
- Provide risk support to the procurement and vendor governance program.
- Participation in business transformation programs and assurance and audit activities.
- Lead incident reviews and remediation planning.
- Prepare explicit, evidence-based reporting for management and Board forums.

Requirements

- Proven capability in managing compliance risks within complex technology‑centric organisations
- Experience working with marketing platforms, digital channels, customer communications, data use, privacy-sensitive processes, automation, APIs and emerging technologies such as AI.
- Experience working in highly regulated industries including telecommunications, energy and infrastructure
- Knowledge of the Australian regulatory environment,



including telecommunications industry obligations, Australian Consumer Law, consumer protection requirements, privacy, spam, digital communications and complaints-related obligations.
- Ability to interpret technical information and translate it into business‑relevant risk insights and actions
- Strong analytical, problem‑solving and communication skills
- Experience influencing senior stakeholders and driving risk culture uplift
- Experience working on complex transformation projects
- Relevant tertiary qualification in Law, Business, Risk Management, Compliance or a related discipline, or equivalent practical experience in a regulated industry.

Core Competencies

Demonstrates expertise in managing compliance risks within technology-centric organizations, with a strong focus on regulatory obligations and risk insights. Capable of influencing stakeholders and driving a risk‑aware culture while supporting compliance across marketing, product, and commercial functions.

Highest-signal resume keywords

- Compliance Risk Management
- Regulatory Knowledge
- Stakeholder Influence
- Analytical Problem‑Solving
- Transformation Project Experience

ATS Optimization Keywords

Hard Skills

- Compliance Advisory
- Risk Reporting
- Control Testing
- Issue Management
- Data Privacy
- Digital Communications
- Automation
- APIs
- Emerging Technologies
- Risk Insights

Soft Skills

- Communication Skills
- Analytical Skills
- Problem‑Solving Skills

Certifications & Qualifications

- Tertiary Qualification in Law
- Tertiary Qualification in Business
- Tertiary Qualification in Risk Management
- Tertiary Qualification in Compliance

Industry Keywords

- Telecommunications
- Energy
- Infrastructure
- Australian Regulatory Environment
- Australian Consumer Law
- Consumer Protection
- Spam Regulations

Tools & Technologies

- Marketing Platforms
- Digital Channels
- Customer Communications

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📌 Compliance Lead (City of Sydney)
🏢 Jobtailor
📍 City of Sydney