Roll on Automotive is a fast growing, award-winning automotive company based in North Richmond. We are currently looking for a highly organsied and motivated Roadside Operations Coordinator to join our team, managing live jobs and keeping our drivers and customers moving.

The position available is 1.30pm to 9.30pm Monday to Friday and every Sunday 10am to 8pm, this role is a hybrid role while training with the potential to work from home each shift.

Key Responsibilities:

Coordinating roadside assistance, towing and customers jobs in real time

Dispatching and allocating jobs to field technicians

Managing field technicians' schedules and workloads to maximise efficiency

Communicating with customers, service providers and technicians regarding job progress and arrival times

Handling inbound job requests and booking into our systems

Continuously monitoring active jobs to ensure timely completion

Inputting accurate records of job details

Ensuring all jobs have been closed off currently upon completions

Delivering a high level of customer service during high pressure situations





Afternoon Shifts from 1:30pm till 9.30pm Monday to Friday

What we are looking for:

Exceptional organisational and time manage skills

Strong attention to detail

The ability to remain calm and focused in a fast-paced setting

Strong computer literacy and confidence working around multiple software platforms

The ability to priorities competing tasks and make decisions quickly

A professional and positive attitude

Previous experience in dispatch, logistics, scheduling, customer service or Automotive industry will be highly regarded

What we offer:

Competitive remuneration package

Working arrangement

Supportive and Friendly team environment

Prospect to be part of a growing and successful business

Ongoing training and development

A varied role where no two days are the same

If you are looking for a challenging and rewarding role where you can make a real impact, we'd love to hear from you.

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📌 Roadside Service Coordinator (New South Wales)
🏢 Roll On Automotive
📍 New South Wales