We’re looking for an organised, switched-on Admin & Accounts Assistant to join our team on a part-time basis — 15 to 20 hours per week, Monday to Friday. This role is well suited to someone wanting to work around school hours, with flexibility on start and finish times.
You’ll be the go-to person for customer billing enquiries, accounts receivable, and day-to-day office administration. It’s a varied role where no two days look quite the same.
What you’ll be doing:
- Managing customer invoice and billing enquiries
- Accounts receivable and collections — following up outstanding accounts professionally and persistently
- Responding to internal and external enquiries via phone and email
- General office administration and ad-hoc support for the team
- Maintaining accurate records in our accounting and CRM systems
- Helping keep our processes running smoothly behind the scenes
About you:
- Previous experience in an admin, bookkeeping, accounts or customer service role
- Confident with Xero and the Microsoft Office suite.
- Experience in the telecommunications industry, specifically back of house or billing will be highly regarded but not mandatory as we will provide comprehensive training.
- Excellent written and verbal communication — you’re comfortable having friendly but firm conversations about overdue accounts
- Robust attention to detail and well organised, even when juggling competing tasks
- Self-motivated and able to work independently
- A team player with a positive, can-do attitude