Ability Advocates Australia is partnering with Inner West Council to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the Inclusive Traineeship Program 2026.
This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support.
About the Inclusive Traineeship Program The program combines:
- Paid employment
- Formal training
- Supported onboarding
- Gradual skill development
- Ongoing skilled support
About This Role – Customer & Governance Services
These roles involve interaction with customers or internal stakeholders, supported by:
- Clear scripts and procedures
- Escalation pathways
- Team supervision
The environment may be busy at times but is well structured.
Key Responsibilities
Depending on the team, you may:
- Respond to enquiries (phone, email or in person)
- Manage documents and records
- Track requests and correspondence
- Update systems accurately
- Escalate complex matters appropriately
This Role May Suit You If You:
- Like helping people or problem solving
- Want to build communication confidence
- Are comfortable learning scripted responses
- Prefer having clear guidance and support
📌 Administration Trainee (New South Wales)
🏢 Ability Advocates Pty
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.