XPT Software Australia Pty Ltd | Contract

Test Lead with Contact Center and Cyara

Melbourne, Australia | Posted on 08/14/2026

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

Must Have Skills:

- Understanding of the ContactCenter domain

- 5+ years of total experience

- 2+ years of hands-on Cyaraexperience

- Solid experience with:

- Cyara Automated RegressionTesting





o Voice and Digital ChannelAutomation

Nice to Have Skills:

Detailed Job Description

- ExperiencedCyaraAutomation Tester to support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncher to automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer serviceenvironments.

- Therole will work closely with Solution Architects, Business Analysts,Developers, and Business Stakeholders to ensure high-quality customerexperiences across contactcentertechnologies andintegrations.

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📌 Test Lead with Contact Center and Cyara (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne