Senior AI-Driven Customer Success Manager (City of Sydney)

Senior AI-Driven Customer Success Manager (City of Sydney)

16 Aug
|
Intercom
|
City of Sydney

16 Aug

Intercom

City of Sydney

Fin’s Senior CSM role partners with our largest customers to guide them through AI-driven customer service transformations. You’ll work with senior leaders to shape adoption, measurable outcomes, and automation rates across the support journey.

This role focuses on scoping projects, gathering requirements, and translating needs into Fin configuration and best practices, with robust emphasis on collaboration, trust, and outcomes.

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📌 Senior AI-Driven Customer Success Manager (City of Sydney)
🏢 Intercom
📍 City of Sydney

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