Hiring for Technical Platform Manager- AI & Data

About Us : Renaissance Info Systems is a technology and digital recruitment agency, connecting contract and permanent professionals with clients across Asia-Pacific.

We aim to differentiate ourselves through our level of responsiveness, and our understanding that comes from being an IT recruitment agency from the IT Industry. Our recruiters balance sophisticated and simple inter-personal techniques to assure a strong candidate network.

Know More:

Role/Title: Technical Platform Manager- AI & Data - 6 -10 Years

Mode of Hiring: Permanent

Location: Sydney

Job Description:

Role Overview

Seeking a Technical Platform Manager to support the operation, governance, and continuous improvement of the AI platform .

Key Responsibilities

- Manage day to day platform operations, incidents, risks, and technical dependencies.
- Coordinate platform enhancements, integrations, APIs, data connectors, and access management activities.
- Support release planning, testing, onboarding of recent features, and production deployments.
- Drive incident, problem, and service management processes, including escalations and operational reporting.
- Work with engineering teams on monitoring, observability, platform health, and SLA tracking.




- Maintain runbooks, operational documentation, governance records, and stakeholder communications.
- Support change management, security, privacy, and access governance activities.
- Identify opportunities for automation and continuous improvement.

Required Skills

- 3 - 5 years of experience in Technical Platform Management, SaaS Operations, Service Management, or Technical Delivery.
- Experience with enterprise SaaS, cloud, or AI platforms.
- Understanding of APIs, integrations, data connectors, authentication, and change management processes.
- Experience managing incidents, releases, and operational governance.
- Exposure to monitoring, observability, and platform support activities.
- Solid stakeholder management, communication, and documentation skills.

Preferred Skills

- Experience with Glean or similar Enterprise AI/Search platforms.
- Knowledge of GCP, AWS, or Azure environments.
- Familiarity with REST APIs, Git, CI/CD , and automation concepts.
- Exposure to SIEM/ELK , security, privacy, and access management processes.
- Experience in large enterprise environments such as telecommunications or financial services.

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📌 Technical Platform Manager- AI & Data (City of Sydney)
🏢 Renaissance InfoSystems
📍 City of Sydney