An established specialist shopper insights consultancy is looking for an experienced Insights Manager to join its growing Sydney team.

Working at the intersection of shopper behaviour, category strategy and commercial decision-making, you’ll take ownership of a significant portfolio of FMCG and retail clients, spanning major brands and high-potential mid-tier accounts.

This is a great next step for a confident client partner who can combine strong insights delivery with relationship development, strategic thinking and commercial growth.

The Role

You’ll become a trusted shopper and category partner to your clients—understanding their challenges, delivering commercially meaningful insights and identifying opportunities to deepen and grow relationships.

Key responsibilities include:

- Owning and developing relationships across a portfolio of major and mid-tier FMCG and retail clients
- Leading senior client meetings, presentations and strategic workshops
- Identifying opportunities to expand projects and grow high-potential accounts
- Interrogating survey-based datasets to answer commercial and category questions
- Translating shopper data into compelling stories, clear recommendations and actionable strategies
- Bringing energy and ideas to client conversations and helping stakeholders see what’s possible
- Contributing to the continued growth of a close-knit, ambitious consultancy

About You

You’ll be an experienced insights professional who combines strong technical foundations with client confidence and commercial instinct.





- Strong experience within shopper, FMCG, retail or category insights
- A market research or insights background, ideally within an agency or consultancy
- Proven client management skills and confidence with senior stakeholders
- Experience presenting insights and facilitating client workshops
- Strong analytical skills and experience working with survey-based data
- The ability to turn complex findings into engaging, commercially relevant recommendations
- A proactive mindset and the ability to spot opportunities to develop client accounts
- Exposure to POS, loyalty or panel data would be highly regarded, but isn’t essential

Why This Role?

- Step into a more senior client ownership role with a larger, more varied portfolio
- Work across major brands alongside high-potential accounts you can help grow
- Take a leading role in workshops, strategic conversations and relationship development
- Join a small, agile consultancy where you can have genuine commercial impact
- Flexible working arrangements and a strong focus on career development

Applicants must already be based in Australia with full Australian working rights.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

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📌 Insights Manager - Shopper Strategy & Client Growth (City of Sydney)
🏢 Resources Group
📍 City of Sydney