Dialpad, the AI platform for customer experience, is seeking a Customer Success Manager for Enterprise Accounts to join our Sydney, Australia office. You will partner with Sales, Support, and Product to ensure customers derive measurable value, drive retention, and renewals across their Dialpad investment.
With 8+ years in SaaS Customer Success and solid experience in Telecommunications/Contact Center spaces (UcaaS/CcaaS), you will lead post-sales activities, drive adoption and best practices,
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📌 Enterprise CS Manager — AI-Driven Growth & Retention (City of Sydney)
🏢 Dialpad
📍 City of Sydney
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