- Lead by example, mentoring and inspiring the team daily
- Coach the team to achieve and develop knowledge and skills
- Provide an exceptional customer experience
- Foster a culture of safety and drive safe Work, Health & Safety practices
- Recruit, onboard, and induct new team members
- Manage stock effectively and ensure stock integrity processes are followed
- Keep knowledge up to date on pet care, products, and services
- Create a fun, supportive in-store culture
- Support local marketing opportunities and sponsorships
- Manage store operations and contribute to the success of the Petstock Group

Requirements

- Experience in a similar store leadership role or readiness to take the next step in retail management
- Demonstrated drive to achieve and exceed sales targets
- Strong leadership ability to motivate and build a high-performing team
- Ability to prioritise and manage conflicting priorities and complete tasks on time
- Ability to drive protected Work, Health & Safety practices
- Established business acumen




- Flexibility and adaptability to changing work conditions
- Strong interpersonal skills and ability to build relationships with customers and the team

Core Competencies

Demonstrates strong leadership and mentoring capabilities to inspire and develop a high-performing team while ensuring exceptional customer experiences and adherence to Work, Health & Safety practices. Possesses established business acumen and the ability to manage store operations effectively.

Highest-signal resume keywords

- Store Leadership Experience
- Sales Target Achievement
- Work, Health & Safety Practices
- Team Motivation and Development
- Business Acumen

ATS Optimization Keywords

Soft Skills

- Interpersonal Skills
- Flexibility
- Adaptability
- Relationship Building

Industry Keywords

- Retail Management
- Customer Experience
- Stock Management
- Local Marketing
- Team Onboarding

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📌 Retail Store Manager (Melbourne)
🏢 Jobtailor
📍 Melbourne