- Leadership: Demonstrate strong leadership by setting a positive example, driving motivation, and nurturing the potential of your team

- Business Management: Manage all functions of the boutique effectively, including but not limited to: operations, compliance, reporting and training

- Deliver a Luxurious Client Experience: Provide world-class, personalised service and support the team in building long-term client relationships by leveraging available tools

- Drive Sales & Exceed Targets: Lead from the front to drive sales, exceed targets and KPIs, whilst supporting your team in achieving theirs

- Cultivate Lasting Client Relationships: Lead from the front by building and nurturing a loyal client base and coaching your team

- Uphold Brand Excellence: Personally represent the brand with sophistication and professionalism, whilst coaching your team to do the same

- In-Store Experience: Responsible for boutique presentation and ensuring excellent standards are upheld through visual merchandising, standards and the client in-store journey

Requirements

Minimum Requirement

- Leadership Experience:



5+ years of retail management experience leading a team of 5+, with a proven track record of success in a store management role, ideally in jewellery.

- Business Acumen: Robust business acumen, analytical skills, and a strategic mindset.

- Sales Driven: Proven ability to drive sales and exceed targets in a luxury jewellery environment, with a deep understanding of client needs, and a passion for delivering exceptional service.

- Client-Centric Approach: Exceptional interpersonal skills, with a commitment to creating memorable, personalised experiences for clients.

- Presentation and Professionalism: Impeccable grooming and presentation to uphold the brand’s luxury standards.

- Languages: Fluent in English (written and spoken)

- Availability: Flexible to work retail hours, including weekends and public holidays.

- Cultural Fit: Motivated by building highly effective teams and passionate about fine jewellery

📌 Boutique Manager - Queen Victoria Building, Sydney
🏢 Browns Jewellers
📍 Sydney