- 5+ years’ experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.

- Demonstrated delivery experience on large-scale OpenText ECM programs—including Content Suite, xECM, InfoArchive, with robust capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns.

- Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

- Deep experience defining API‑level requirements, covering:

- Request/response structures and validation

- Error handling and exception scenarios

- Data mapping across upstream/downstream systems

- Authentication/authorization flows (OAuth, SAML, etc.)

- Performance, scalability, versioning and integration best practices





- Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.

- Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.

- Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

- Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.

- Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.

📌 Business Analyst with OpenText (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney