Client A long standing ICG client is looking for a highly experienced expert hardship and arrears specialist to join their team for up to 3 months full time with the possibility of extension.

Role

These roles will be responsible for the delivery of specific initiatives. With a delivery background and ability to wear multiple hats, this role will be responsible for managing work across multiple teams including managing dependencies, risks and issues across work items.

This will include liaising between developers, service owners, architects to ensure the service is built and delivered to the customer.

Key Deliverables:

- Understand and improve current approach and process and policy

- Identify arrears for immediate improvement, based on benchmarks and industry insights

- Identify more significant initiatives and the investments required to support them

- Roll their sleeves up and assist with implementation

Experience and qualifications required:

- Deep and proven experience in the Australian mortgage lending sector

- Full fluency with all relevant regulation (Government and ABA)





- Stakeholder interfacing / engaging with senior peers and credit, policy and process teams to receive required inputs / data

- Consulting diagnostic, gap, improvement plan, operationalisation experience

Logistics

Start date: Start immediately Duration: Versatile 3+ months

Location: Sydney

Rate: The net payment to the consultant will be $1650 + GST

Application Close date: No later than Monday, 7th July 2025 at 5pm AEST

- All Accredited Professional must become a Member of ICG if not already the case

- APT’s (Resume's) must be lodged (by EOD Application Close date above) We will review all APT's and select the best 3 for the client. The client will then conduct interviews.

- Please note that the net rate quoted is an ICG Affiliate rate available for

ICG Members only.

- Any previously agreed and documented rates for candidates introduced to ICG via approved 3rd parties will be honoured.

📌 Consultant Gig #1013–Sydney–Financial Services–Arrears and Hardship Specialist (Sydney)
🏢 Internal Consulting Group
📍 Sydney