We are currently recruiting for a dedicated and proactive Day Porter to work at a Mansion style residential development of circa 50 properties in Victoria, London.
The ideal candidate will be resident-focused, providing exceptional service to the community within the building.
Key Responsibilities:
The Day Porter will be responsible for:
- Resident Assistance: Offer courteous support to residents, address inquiries, and assist, particularly aiding elderly or infirm individuals.
- Security: Maintain a visible presence, monitor access, challenge unidentified individuals, and conduct regular patrols to ensure safety.
- Maintenance Oversight: Conduct routine inspections of common areas, promptly address issues like water leaks or malfunctioning systems, and coordinate with contractors for necessary repairs.
- Parcel Management: Oversee the secure delivery and distribution of mail and packages to residents.
- Regulation Enforcement: Ensure compliance with estate regulations, including noise control, waste disposal, and use of communal areas.
- Record Keeping:
Maintain accurate records of resident information, contractor activities, and incident reports.
- Emergency Response: Act swiftly in emergencies such as fires, floods, or unauthorized access to prioritize resident safety and minimize property damage.
Requirements:
All applicants for the Day Porter position must meet the following criteria
- Robust interpersonal and communication skills.
- Basic maintenance and repair knowledge.
- Ability to work independently and handle multiple tasks.
- Familiarity with health and safety regulations.
- Previous experience in a similar role is advantageous.
Additional Information:
- Smart attire in line with estate uniform requirements.
- Adherence to estate policies, including health and safety and equal opportunity guidelines.
- Flexibility to work various shifts, including weekends and holidays.
If you are committed to providing excellent service and ensuring the well-being of a residential community, we invite you to apply for the position of Day Porter
📌 Day Porter (Victoria)
🏢 Thomas Webb Recruitment
📍 Victoria
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