Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

Please find below the accordingly.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

- Desired Experience:
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure





Personal Attributes:

- Excellent End-user computing skills.
- Valuable knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and excellent communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information

In-depth knowledge of:
- Windows OS (e.g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PCLaptop hardware
- PCLaptop peripherals, including printers
- Mobile devices

Basic knowledge of:
- Active Directory
- Exchange
- Apple OS
- SCCM

IT Qualifications

At least two of the following:

- PCLaptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

Experience in a similar role

- 6+ months of relevant experience.

📌 Desktop Support Officer (Sydney)
🏢 Axiom Technologies
📍 Sydney