Australian Citizens residing in Australia only respond.
Essential criteria
- Certified Salesforce Admin 201 with minimum 23 years working as a Salesforce Functional Analysts.
- Experience working with Salesforce Health Cloud, Service Cloud, Vlocity & Communities.
- Business Process mapping/Re-engineering background for B2C & B2B Service processes, ideally in disability and health care sector.
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
- Demonstrated excellent communication skills and stakeholder management.
Desirable criteria
- At least 1 full cycle implementation of a Vlocity solution,
healthcare industry area is desirable.
- Achieved at least Vlocity Certified Platform Developer or Consultant level certification.
- Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Required Skills:
B2C Analysts Communication Skills Accessibility Business Process Stakeholder Management Healthcare Government Workshops Insurance Design Business Communication Management