Lead, IT Platform Support & Incident Management (Melbourne)

Lead, IT Platform Support & Incident Management (Melbourne)

16 Aug
|
Department of Government Services VIC
|
Melbourne

16 Aug

Department of Government Services VIC

Melbourne

Department of Government Services VIC in East Melbourne, VIC, is seeking a Support Lead to own and manage support services for CALG digital platforms, leading the CAV Digital Services Team and coordinating incident triage and resolution to ensure high-quality service delivery.

The role focuses on mentoring Technical Specialists and Administrators, coordinating with senior stakeholders, and driving continuous improvement in IT service management while maintaining solid user satisfaction and

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📌 Lead, IT Platform Support & Incident Management (Melbourne)
🏢 Department of Government Services VIC
📍 Melbourne

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