“At Opal HealthCare, we know that companies don't succeed, people do.”Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Australia’s leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 149 Care Communities nationwide — and we continue to grow. About the Role

We are seeking an exceptional General Manager to lead the day-to-day operations and drive the strategic success of Phillip Island Care Community. Nestled in the beautiful coastal township of Cowes, Phillip Island Care Community offers a unique opportunity to lead a well-established aged care home surrounded by stunning bay views, open green spaces, and a strong sense of community. Home to a dedicated team providing personalised care, including a newly renovated Memory Care Neighbourhood, this is a place where genuine relationships matter and residents, families, and team members feel connected and supported.

Importantly, you'll be part of a broader local network, with Phillip Island Grove Care Community also located on the island and Inverloch Coast Care Community nearby. This provides valuable opportunities for collaboration, peer support, shared learning, and connection with fellow leaders, while still maintaining autonomy over your own care community.

What You'll Do Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture

Own performance outcomes across care quality, financials, compliance and resident experience

Build trusted relationships with residents, families, team members and the local community

Drive operational excellence through strong systems,



continuous improvement and capable leaders

Champion Opal’s C.A.R.E values in every decision and action What You'll Bring Proven experience as a General Manager or senior leader in a highly regulated, service-led workplace (e.g. aged care, health, community services or similar sectors) Strong ability to inspire and develop teams, fostering an engaged, high-performing culture

Commercial acumen with strong financial capability and a commitment to quality care

Highly effective communication skills with a visible, hands-on leadership style

Sound knowledge of regulatory frameworks, quality standards and risk management

AHPRA registration (highly regarded), or relevant qualifications/experience in a related field What We Offer You Dedicated Support: From a Regional GM, Senior Area Manager and Regional Support Manager, with access to regional and national experts across clinical, sales, hospitality and HR

National Leadership: Exposure to a broader leadership network with access to best practice

Clear Career Pathways: Genuine progression to regional and national roles — we promote from within

Ongoing Development: Leadership programs, training and career pathways to support your growth

Operational Support: Established systems, processes and resourcing to enable your success

Empowered Leadership: Autonomy to lead your care community, backed by experienced leaders

Scale & Stability: Backed by a national organisation with ongoing investment in our communities

Purpose & Impact: Make a meaningful difference every day Lead with Purpose

If you are a passionate, resilient leader ready to take full ownership of a care community, we would love to hear from you.

Apply now to lead something meaningful with Opal HealthCare.

📌 General Manager - Phillip Island Care Community (Cowes)
🏢 Opal HealthCare
📍 Cowes