Emanate Technology Pty Ltd is seeking a Head of Customer Success to lead customer governance, drive operational excellence, and steer business-improvement initiatives across the organisation. This senior role sits at the intersection of customer experience, operations, service delivery, and executive stakeholder management — delivering exceptional customer outcomes.
You'll own the escalation framework, build VoC programs, and partner with Product, Support, and Leadership to enable growth, scale,
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📌 Head of Customer Success & Operational Excellence (New South Wales)
🏢 Emanate Technology
📍 New South Wales
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