Company Description

Ajith

KRG Technologies, Inc.,

ajith(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct : (phone hidden) Ext : 310

Job Title: Network Support

Location: Redmond WA

Duration: Full Time

:

· 3 + years’ Network Engineer experience in supporting production workplace including customer facing or customer support roles.

· Having Azure domain experiences is a big asset.

· Soft Skills

- Leadership - handle technically challenging and politically sensitive customer situations

- Strong communications skills – Excellent spoken and written English communication skills

- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence





- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

- Demonstrable troubleshooting skills

- Cross-team collaboration

· Networking Skills

- Experience with networking concepts including Load balancer, Routing, Switching, Security

- Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)

- Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)

- Experience and understanding of the OSI model and related concepts

Additional Information

All your information will be kept confidential according to EEO guidelines.

📌 Network Support (Redmond)
🏢 krg technology
📍 Redmond