We are seeking an experienced and motivated Business Development Manager to lead the growth of our Soft Services division. This role is ideal for someone with a strong background in commercial cleaning, facility management, or integrated services who enjoys identifying opportunities, developing client relationships, and securing long-term contracts.

Working with a well-established national business, you will play a key role in expanding our presence across retail, commercial, industrial and logistics.

As Business Development Manager, you will be responsible for identifying new business opportunities, preparing proposals, and building strong relationships with key decision-makers. You will work closely with our operations team to ensure solutions are commercially competitive, operationally achievable, and deliver outstanding value to our clients.

Key Responsibilities

- Develop and execute a business development strategy to achieve revenue and growth targets.
- Identify and pursue new opportunities across commercial cleaning and other soft services.
- Prepare quotations, tender submissions, presentations and commercial proposals.
- Work collaboratively with operational teams to ensure smooth mobilisation of new contracts.
- Represent the business at networking events,



industry forums and client meetings.
- Maintain accurate CRM records and provide regular sales forecasting and reporting.

You will ideally have:

- Proven experience in business development within commercial cleaning, facilities management or soft services.
- Demonstrated success in winning new contracts and achieving sales targets.
- Strong understanding of tendering and commercial pricing.
- Excellent presentation, negotiation and relationship management skills.
- Ability to communicate with stakeholders at all levels.
- Strong commercial acumen and solution-based selling approach.
- Self-motivation with the ability to work independently.
- Existing network within retail, commercial property and logistics.
- Experience responding to large-scale RFPs and tenders.
- Knowledge of integrated facilities management services.
- CRM experience (Salesforce, HubSpot or similar).

What We Offer

- Market-competitive salary with an attractive incentive and bonus structure.
- Company vehicle or vehicle allowance.
- Mobile phone and laptop.
- Opportunity to join a growing national organisation with an excellent reputation.
- Supportive leadership team and collaborative culture.

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📌 Business Development Manager (New South Wales)
🏢 Total Facility Group
📍 New South Wales