Department of Government Services VIC – Melbourne VIC

The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improveeveryone's experience of doing business and interacting with the Victorian government.We bring significant day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising our systems and platforms across state and localgovernment as well as streamlining our corporate and procurement services.

You can find out more aboutour Ministers,leadershipand entitieshere:Department of Government Services.

About the Group

The Operations Group delivers frontline customer services to Victorians and the public service. Itmaintainsthe foundational digital infrastructure and platforms that support efficient,secureand reliable service delivery.

About the Role

The Oracle Technical Business Analyst bridges business needs and Oracle ERP/PaaS solutions, managing requirements end-to-end from process analysis and gap identification through to UAT, while ensuring technical solutions deliver business value and meet stakeholder expectations.

Key Accountabilities

- Manage end-to-end requirements, translating complex business needs into technical specifications for Oracle ERP, EPM and PaaS solutions.
- Act as the key link between business and technical teams, communicating requirements and technical constraints clearly.
- Develop and maintain high-quality project documentation, including BRDs, functional specifications and Agile user stories.
- Lead solution validation and UAT, ensuring solutions meet business requirements and deliver a quality user experience.




- Conduct gap and impact analysis while supporting change management, implementation, training and post-launch adoption.

About You

To be successful in this role, you will need topossess the following attributes:

- Strong analytical and critical thinking skills, with the ability to identify root causes and recommend data-driven solutions.
- Proven experience in requirements elicitation, workshops and documentation, including BRDs, user stories and functional specifications.
- Advanced process mapping and gap analysis skills, using tools and methodologies such as BPMN/UML to define current and future processes.
- Excellent stakeholder management and communication skills, with the ability to translate complex technical concepts for diverse audiences.
- Experience across Agile/SDLC environments, including JIRA/Confluence, UAT coordination, solution validation and supporting organisational change.

This position is Ongoing and is only open to applicants with relevant rights to work in Australia.

For more information, please seethe Position Description.

Other relevant information

To be eligible for appointment to this role, applicants willpossesscorresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants willbe requiredto undertake pre-employment screening.DGSactively promotes diversity,inclusionand an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles atDGScan be workedflexibly,however it may differ from role to role.

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📌 Oracle Technical Business Analyst (Melbourne)
🏢 Department of Government Services VIC
📍 Melbourne