3-month contract (extendable), 0.8 FTE. Coordinate bookings and safely transport clients across Canberra (LR licence + WWVP required).

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- 3-month contract (extendable) | 0.8 FTE part-time
- Coordinate bookings + provide safe, inclusive community transport
- LR licence + WWVP + strong driving history + manual handling confidence

A community services provider is seeking a Community Transport Officer (0.8 FTE) to support seniors, people living with disability, young people, and community members who may be socially isolated due to limited transport options. The role provides protected, reliable and inclusive transport to events, outings, appointments and regular programs, and is responsible for end-to-end coordination of the transport program (enquiries, bookings, scheduling and customer service). The position requires use of community transport vehicles - I Minibus (15 seats + wheelchair access with ramp) and 2 x 9-seater vans

Contract: Initial 6-month contract
FTE: 0.8 FTE (part-time).
Availability: Flexibility to work between 8:00am-6:00pm Monday-Friday as required.

Key responsibilities

Coordinate all community transport enquiries, bookings and scheduling





Transport passengers using community vehicles and provide support from pick-up through to drop-off

Assist passengers with mobility needs; safe manual handling for wheelchairs, walkers and scooters

Maintain vehicles (cleanliness/presentation) and refuel as required

Treat all participants, families and stakeholders respectfully; support inclusivity across cultures, religions and beliefs

Work autonomously and apply problem-solving during service delivery

Liaise with program staff to support coordinated service delivery and assist with additional duties as required

About you (essential)

Current ACT Working with Vulnerable People (WWVP) registration (additional evidence may be required if lived overseas since age 16)

Current unrestricted LR licence (15-seat community bus) + licence history search demonstrating an excellent record in the past 3 years

Strong customer service and commitment to supporting vulnerable people

Safe work practices and proven manual handling techniques

Tech confidence: Outlook + ability to use systems for timesheets, documentation and booking systems

Current First Aid certificate or willingness to obtain

Local Canberra knowledge and ability to plan alternate driving routes

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📌 Community Transport Officer (0.8 FTE) (Canberra)
🏢 Wellington Shire Council
📍 Canberra